My boyfriend ordered food at 7:02. called in, and asked for a small order of wings and potato wedges.
The store told him it would be ready in 35 mins. He arrives at 7:40 and they tell him itll be another ten minutes. he waits the 10 mins, and his order was not ready until 8:08. he ordered over an hour in advance, and then was told false times TWICE.
Were both very upset with the execution of this order, and we are not happy with the customer service we had to deal with. We honestly are to the point where we dont want to go back anymore because this has happened multiple times.
They need to be taught how to be good and fast in the kitchen and how to get out food in an orderly fashion. We want our money back.
Monetary Loss: $15.
Preferred solution: Full refund.
Location: 2386 Taylor Square Drive, Reynoldsburg, OH 43068