On Sunday November 6, 2011 an off duty employee of BWW's in Trinity and her boyfriend verbally accosted patrons that were seated on the patio around 5:30 in the evening.I am not sure what started the trouble but the employee kept antagonizing the patrons by playing catch with a rubber ball with her daughter and purposely missing so it would hit them.
The employees boyfriend paced back and forth staring the patrons down daring them to say something. When the patrons tried to make peace and reason with them the boyfriend went ballistic and had to be restrained by other patrons on the patio. Some patrons complained to the manager who showed no eagerness to stop the verbal assault.
The servers should have cut this guy off sooner and the management should not have allowed this of duty employee to in intimidate their guest.The Managers know better< I have seen this behavior from this off duty in the past, not good for this store.
Review about: Buffalo Wild Wings Manager.