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My spouse and ate at BW on 2020**** at the Jacksonville NC 28546. We arrived at approx 430 pm and the place was just starting to get busy.
We have eaten at BW many of times over the last few years. On this occasion and the last occasion service and the food was terrible. The hostess originally sat us directly next to a table with another family and small children, despite there was multiple tables open at that time. She quickly realized and re sat us two tables down?
The biggest issue why Im writing this is because the is us the second time in the last two months that we ordered traditional wings and they where extremely overdone and very tuff to chew. It was like they where sitting under a heat lamp too long. I thought maybe it happening once before was just a one time thing but it seems to be a trend. Also the fried pickles where like rocks.
Please have someone look into that location. They are falling short of what we are accustomed to and BWs standard
Monetary Loss: $40.
Preferred solution: Let the company propose a solution.
Buffalo Wild Wings Cons: Over cooked wings and pickles.
Location: 4175 Western Blvd, Jacksonville, NC 28546