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Contact Buffalo Wild Wings Customer Service

Buffalo Wild Wings Phone Numbers and Emails

Toll-Free Number:

  • (866) 704-0777
Call customer service
Send Message

Customer Service:

  • (877) 335-7693

Jobs/ Career:

  • (678) 514-4100

Sales/ Reservations:

  • (410) 573-0331
    ANNAPOLIS, MD
  • (718) 943-9453
    BROOKLYN, NY
  • (740) 363-9464
    DELAWARE, OH
  • (863) 853-7722
    LAKELAND, FL
  • (740) 725-9464
    MARION, OH
  • (301) 251-9393
    ROCKVILLE, MD
  • (785) 452-9829
    SALINA, KS
  • (202) 863-2790
    WASHINGTO DC

Buffalo Wild Wings Emails:

Accounting/ Billing
Account Change or Cancellation
Customer Service
Legal
Privacy Inquiries
Media
Is this your business?

Buffalo Wild Wings Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Buffalo Wild Wings Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email

  • The best phone number to call Buffalo Wild Wings is 8667040777. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 73% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as Buffalo Wild Wings may ask you for the following information to identify you as a customer: first and last name, phone number or email.

View full overview ›

How to Contact Buffalo Wild Wings?

Most Popular Number:

(866) 704-0777
Total calls: 3 149 Issues resolved: 87 Last call: Nov 7, 2025

The phone number for Buffalo Wild Wings' corporate office is 1-877-335-7693. You can use this BWW contact number to contact their corporate office for any inquiries or concerns you may have. Please note that this number is specifically for their corporate office and may not be the best option for general customer support or inquiries related to a specific restaurant location.

The email address for Buffalo Wild Wings' customer service is support@blazinrewards.com. You can use this Buffalo Wild Wings' email address to contact their customer service team for any inquiries, feedback, or assistance you may need regarding their services or Blazin' Rewards program.

To directly contact Buffalo Wild Wings (BWW) customer complaints, you can visit the official Buffalo Wild Wings website and navigate to their "Contact Us" page. Look for the provided contact methods specifically designated for complaints, such as a customer service phone number or an email address.

When contacting them, be sure to provide all the necessary details about your complaint, including the location, date and time of your visit, and a clear description of the issue you experienced. After submitting your complaint, await their response as they review your case.

PissedConsumer Club

Contact Information

Buffalo Wild Wings Website:

Buffalo Wild Wings Help Center:

Corporate Office Address:

Buffalo Wild Wings, Inc.
5500 Wayzata Blvd, Suite 1600
Minneapolis, Minnesota 55416
United States

Other Info (opening hours):

Headquarters

3 Glenlake Pkwy NE,

Atlanta, Georgia 30328, US

More contact details

Buffalo Wild Wings Customer Service Reviews

1.6 / 5
Poor
See all 948 reviews
Asta Wzq
Waited an hour to get our food. If they were short in staff, manager should’ve stepped in and help to alleviate the long waits

Waited 10 minutes to get seated. 15 minutes for waitress to take our order.

Asked for ice cream for my grand sons (birthday). Food came an hour later. My other grandson crying because he was hungry. We were finished when we asked where our fries were.

Waitress never came to check if everything was ok. We had to chase the hostess for to go boxes. Never brought the ice cream for the bday boy.

Im very disappointed and upset because it was supposed to be special for my grandsonWe asked customer service we want to speak to corporate. Nothing yet!!

Akiyah Ecr
Never recommend to anyone

My orders were screwed up twice so the manager not said he was going to compensate me because he noticed that you know no sauces were on the order no nothing that would mean anything back and he compensated me with 100 Wings cuz I thought it was very kind and then I went to get 40 wings and they told me no you've been compensated enough then I got the wings no sauce worst place ever I will never order from there and I posted on social media not to go to the Nanuet store this was ridiculous when they're good they're good but now your managers are lying to

Murriel Tol
Great Job
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I have never had any issues with the Mooresville restaurant but the issue was resolved manger was extremely

Primrose Hyw
Pissed at first, happy now
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Customer service was great. Representative listen to my concerns asked question and was eager to help
Nect day restaurant manger called me directly, apologized for quality of food, refunded my payment and made a new order of wings and onion rings
that where delicious.
Iam satisfied and will continue to eat at Buffalo Wild Wings.
Also I would like to thank restaurant manager Dow for taking care of me.

How Good is Buffalo Wild Wings's Customer Service?

Benaiah Lip
Benaiah Lip
Feels Satisfied | Jan 24, 2025

Buffalo Wild Wings as a company and restaurant has great food and service. In this case the location in Town Center Jacksonville, FL has certain staff members that need to be rep trained on how to handle customer concerns and food safety especially the manager. He accused me of causing a scene in front of other guests and threatened to call the police. I offered to pay for my food and then I will leave but he said just leave. I didn't ask for any discounts or special offers as replacement for the issue but I just wanted someone to be aware of the issue so it would not continue to happen.

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Marcee Emn
Marcee Emn
Feels Disappointed | Sep 18, 2024

Okay the guy helped

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Michael L Rbq
Michael L Rbq
Feels Disappointed | Sep 17, 2024

The location at the Village of Orange is terrible. Air Conditioning has been broken for weeks. Came in Monday night. Took ten min to find a server,she was the best part. They were out of chicken tenders and french fries. After 25 min finally got to order took 40 min to receive food,it was overcooked and it was terrible,potato wedges were cold mush. This cost 35 dollars. This location needs to get it act together. This isn't the first time I have had bad service.

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Jasman Wil
Jasman Wil
Feels Disappointed | Jul 03, 2024

Awesome

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Asli Zfw
Asli Zfw
Feels Disappointed | Jun 22, 2024

No issue resolved, the customer service just apologized. Never will eat at a buffalo wild wings again.

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Elvin Ggj
Elvin Ggj
Feels Disappointed | May 22, 2024

I had a gift card from my job the manager would not honor the ecard. Canal Winchester store in Ohio

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Summary of Buffalo Wild Wings Customer Service Calls

3.2K TOTAL
CALLS
04:01 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Buffalo Wild Wings?

Account Question:

  • “Reward”
  • “Rewards”
  • “Rewards issue”

Product/ Service Question:

  • “Food order issue”
  • “Dissatisfaction with food and service”
  • “Bad food and service”

Staff Question:

  • “Rude”
  • “Rude service”
  • “Unsatisfied with dinner,below average service”

Employment Question:

  • “W2”
  • “Copy of my paystub”
  • “I need my w2 dont have info and”

Refund Question:

  • “I want a refund for my order on October 3rd. I bought almost 50.00 worth of food and wings were not even cooked all the way and an hour after waiting other food was cold. I want a refund.”
  • “Complaint/refund”
  • “Refund needed”

Cards Question:

  • “I have 2 gift card 25 im no use”
  • “Turned down our $30,00 gift card after half an hour of trying to make it work, she said it happens all the time”
  • “Shredded my card”

Request for Information Question:

  • “Concern”
  • “Information”
  • “Remove termination status”

Shipping and Delivery Question:

  • “Received a package by mistake”
  • “Wrong order”
  • “Did not receive reward points on my last visit.”

Payments and Charges Question:

  • “Payment”
  • “Can’t add my receipt”
  • “Reimbursement”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancele una orden el día de ayer y me la sacaron de mi tarjeta”
  • “Cancel online order”

Website/ Application Question:

  • “Problems with application”
  • “Website”
  • “App issues”

Return/ Replace Question:

  • “Need to change my delivery address”
  • “Address change”
  • “Email for loyalty not correct”

Other Question:

  • “Pissed”
  • “My chicken was over cooked”
  • “Tip”

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