sapan p

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Verified Reviewer

Dont go

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went to BWW on --- 2001 SE university ave, suite100, Minneapolis,MN. service no good being RACES with customer. i had to wait for an hour to order then another 45minutes my food arrive advise her to take home another 45miniutes to get check then another 1 hr to get bag for my food. worst experience with B-DUBS. i will never ever go again. spent $40.00
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Loss:
$40
Pros:
  • Good location
Cons:
  • Bad service
  • Lonmg hour to wait
  • Less empoyee
Reason of review:
Problems with payment

Preferred solution: Full refund

Suzee L Fjv

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Verified Reviewer
| map-marker New Philadelphia, Ohio

Make sure they get your order right

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When you call into the restaurant to place a party platter and reiterating what you're ordering four times you would think they'd get it right. And the funny thing is is they weren't even busy when I went in to pick my order up they had it completely wrong so I had to wait another 15 minutes not very happy probably will not order again
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Pros:
  • Wing specials
Cons:
  • Rude management
Reason of review:
Order processing issue
Carlos C Alm
map-marker Sioux Falls, South Dakota

Job verification

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By telling me "it's up to the people at the top to review my concern". But, I have to call the very next day to make sure someone does it; which I feel everyone is grown enough to just take care of business & not procrastinate.
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Pros:
  • Friendly employees & free drinks for employees on the clock
Cons:
  • Kitchen manager josh

Preferred solution: Managers needs customer service/employee talking skills courses.

Patricia Z Cxw

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Verified Reviewer
| map-marker Cleveland, Ohio

Check your order

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Sent my sons to pick up an order and when they got home we realized they forgot to include the dipping sauce for our cheese curds.
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Jessica J Aev
map-marker Rockford, Illinois

Be aware

This is a decent place to go but a new waitress by the name of Rochelle is the worst Ive ever seen. Tried to rush us out of there because she had tables waiting for her. Asked us if we would leave a big tip, and told us to pay bill and leave. She ruins the atmosphere of Buffalo Wild Wings and is just not a good waitress.
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Pros:
  • Would come back
  • Love your wings
  • Good food & drink
Cons:
  • Terrible service
  • Get rid of waitress

Preferred solution: Let the company propose a solution

1 comment
Jessica J Aev

I agree, she’s new at this location and oh boy! Who ever hired her?

Anonymous
map-marker Los Angeles, California

Problem with Blazin Rewards

Website will not allow me to log on to the email address I used to sign up with. I received an email notifying me that I had 600 points. Is there anyway I can get credit for my points?
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Ashley S Led

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Verified Reviewer
| map-marker Cleveland Heights, Ohio

DONT GO THERE THEY DONT ANything about there employees

CLEVELAND HTS LOCATION Cleveland Ohio GIVING AWAY FREE DRINKS AND EMPLOYEES DOING DRUGS TERRIBLE

Rhodell washington does drugs in the restroom

Jennifer price gives away alot of free drinks and food

Erica management opens the business After closing time and her and the two employees and more goes and drink free eat free

My son actually seen rhodelll washington and william berry doing cocaine in the restroom on duties rhodell gives free chicken for payment of food CEO im contacting until they are taking care of the 12th time ive had to complain and to go eat thinking the siutation was resolved and its not CEO would love to know how her business is being ran down the drain i will call health inspectors jennifer price does not wash her hands and niether does rhodell nasty disgusting place and im about to contact the new about this restaurant

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Loss:
$90
Pros:
  • Staff is out of control
Cons:
  • Stealing
  • Using drugs
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous
map-marker Thornton, Illinois

Complaints against a manager

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Ive already sent what happened in my initial contact and what I need now is a feedback on what was done to rectify the issue. That manager (Cindy M)poorly represented your company and deserve a corporal punishment.
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Preferred solution: Let the company propose a solution

User's recommendation: Not to go there as long as that manager is still working there.

cherie m Xim
map-marker Oshkosh City, Wisconsin

Do not order delivery!

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I do believe your partnership with Door-dash is not at all in your best interest. Look at their reviews, these reflect on your business as well. My company ordered lunch online from one of your locations, only to never get our lunch delivered! We all missed out on lunch for the day. We ended up having to go get it and well by that time it was cold. We depend on getting our lunches delivered on time and well we can't depend on Door-dash! Your Manager at this location did take care of me once we had a chance to talk face to face. I like b dubs and will continue eating THERE.
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Loss:
$38
Pros:
  • Reasonable manager
Cons:
  • Delivery service
Reason of review:
Problem with delivery

Preferred solution: Let the company propose a solution

Laura C Kke
map-marker Lebanon, Ohio

Chips and Cheese

Why would you omit chips and cheese from your menu?!? Sorry it doesnt sell on the West Coast but it is a favorite in the Midwest. Big mistake!
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Manchester, New Hampshire

Villa_u@***.com Poor service

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ORDER my food 3 time it was won't A manger call left a voice mail to call him Back with no Phone number to return the CALL LoL . My call ID show a different wrong phone number . They never got back to me. Gave them my E-mail no reply .
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Allison B Wgo
map-marker Lee, Virginia

Staff is rude.

It took us a long time to get our food and drinks. Then we ordered another round of drinks and we were refused. It was a really bad experience.
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Michael A Fek
map-marker District Heights, Maryland

Don't go

Basically a man is obliged to buy food if drinking more than two *** water if beer served at this trash
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ROBERT G Nza

DON'T GET TAKE OUT

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ABSOLUTELY THE WORST FOOD .WE GOT A TAKEOUT ORDER AND HAD TO THROW THE FOOD AWAY...CHICKEN WAS LIKE RUBBER AND INEDIBLE!!!I HAVE NEVER WRITTEN A REVIEW,BUT BE CAREFUL...THE FOOD WAS HORRIBLE IN THEIR HANOVER MASS STORE!!!I AM SURPRISED AND TELL ALL OF MY FRIENDS NOT TO EAT THERE!!!
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Cons:
  • Horrible food
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous
map-marker Mount Solon, Virginia

Money return

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i still have not received my money from an cancelled order.
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