Buffalo Wild Wings
Reviews and Complaints
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Verified ReviewerDiscrimination
Preferred solution: Full refund
User's recommendation: Stay as far away from the franchise as possible! This was the Most disrespected I’ve ever felt!
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Verified ReviewerBad experience
Preferred solution: Full refund
User's recommendation: Do not recommend
Customer Service is not in their dictionary
User's recommendation: Make sure you call the correct number. There are bogus ones out there.
Horrible service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRewards acct problem
Preferred solution: Some technical support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Newnan, GeorgiaRacist employees
- Good food
- Rude management
Preferred solution: Gift card for price of food about $50 and an apology
Horrible service
User's recommendation: terrible service and treating customers with no respect
Order got canceled
User's recommendation: Definitely worth it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account was hacked
Preferred solution: My points put back on my account. I called the store (which was in another state) and told them that I hadn't placed the order. Saved them some money I would think. It would be nice if they'd just put my points back on my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkService complaint
It was my 1st time ever going to a Buffalo Wild Wings restaurant. It was a horrible experience.
I wouldn't even want my worse enemy to eat at Buffalo Wild Wings. The food and service was awful. I want my hard earned money back. The chicken was overcooked to the point the meat & skin was so tough I thought I would break a tooth.
I had to complain to the manager for a replacement order of the chicken wings only to have the chicken come back 20 mins later even more nastier, tougher and drier than the first chicken. I miss two trains because of this mockery of a restaurant..
2 hours wasted on food I had to throw away. Even my dog didn't like it.
- Nice view from the widows
- Food was overcooked
- Long wait
Preferred solution: Full refund
User's recommendation: Run for your Life and go to White Castles or cook your own chicken.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerService Denied
Hi,
I wanted to write this email, to inform that on the night of Nov 23, 2022. I took my wife who's disabled to one of your location, for a quick bites and some drinks.
It was an hour before closing, thus most of the stations were closed. Only the HIGH TOPS were available. The server and the Manager would not allow us to sit on a near by station, even after I told them that she was disabled and could not sit on those high top tables. That night they DENIED US SERVICE, and being in the business myself, I felt like it was illegal to deny service based on a disability.
The Americans with Disabilities Act of 1990 (ADA) came to mind.. I like Buffalo Wild Wings and have eaten there many of times, this is an FYI , letting you know what's going on in your establishment.
We were very disappointed by this, and would like for you to fix it.
I am not sure of the store # located at 6901 22nd Ave N, Saint Petersburg, FL 33710
Thank you.
You may contact me at
Franztresor1@***.com
Ph: 727-239-****
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Verified Reviewer | Cleveland, OhioRacial profile and intimidation of my daughter
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkEmployee Complaint
Extra charge
- Penny pinchers for 99 cents
Preferred solution: You shut down
User's recommendation: Don't go there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't access account
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